Terms of service
Last updated: 08-31-2025
1. Our Services
We provide eco-friendly products and related services through this website. You agree to use our services only for lawful purposes and in compliance with these Terms. We reserve the right to refuse service, terminate accounts, or cancel orders if we believe your conduct violates applicable law or harms our interests.
2. Intellectual Property Rights
Our intellectual property
Unless otherwise indicated, all content on the Site (including text, images, logos, product designs, graphics, videos, and software) is owned or licensed by us. Content is protected by copyright and intellectual property laws.
Your use of our services
You are granted a limited license to access and use the Site for personal, non-commercial purposes only. You may not reproduce, modify, distribute, or create derivative works without our written permission.
3. User Representations
By using the Site, you represent and warrant that:
- All registration information you submit will be true, accurate, and current.
- You will maintain accuracy of this information and promptly update as needed.
- You have the legal capacity to agree to these Terms.
- You are not a minor in your jurisdiction.
- You will not access the Site through automated or non-human means.
- You will not use the Site for any illegal or unauthorized purpose.
4. User Registration
You may be required to register with the Site. You agree to keep your password confidential and are responsible for all use of your account. We reserve the right to remove or change a username if we determine it is inappropriate, obscene, or offensive.
5. Products
We make every effort to display products as accurately as possible, including descriptions, colors, and features. We cannot guarantee that your device’s display is fully accurate. All products are subject to availability, and we reserve the right to discontinue any product at any time.
6. Purchases and Payment
We accept the following forms of payment: [Insert Accepted Payments].
You agree to provide current, complete, and accurate purchase and account information for all transactions. Sales tax may be added to the price as required by law. All payments must be in U.S. dollars.
We reserve the right to refuse any order placed with us and may limit or cancel quantities purchased per person, per household, or per order.
7. Return Policy
Please refer to our Return Policy posted on the Site for information regarding returns, exchanges, and refunds.
8. Prohibited Activities
You may not access or use the Site for purposes other than those for which we make it available. Prohibited activities include, but are not limited to:
- Using the Site in a manner inconsistent with applicable laws or regulations.
- Unauthorized framing or linking to the Site.
- Engaging in fraudulent activity or misrepresentations.
- Uploading viruses, malware, or harmful code.
- Harassing, intimidating, or threatening our staff or customers.
9. User-Generated Contributions
The Site may allow you to submit content such as reviews, comments, or suggestions. By posting, you grant us a worldwide, royalty-free license to use, reproduce, and distribute such content. You represent that your contributions do not violate the rights of any third party.
10. Contribution License
You agree that we may access, store, and use any content you provide in accordance with these Terms. By submitting contributions, you waive all moral rights to them and warrant that such content is original or you have the right to use it.
11. Guidelines for Reviews
We may accept, reject, or remove reviews at our sole discretion. By posting a review, you represent that:
- Your review is truthful and not misleading.
- Your review does not contain offensive, abusive, or discriminatory language.
- You are not affiliated with competitors posting false reviews.
12. Third-Party Websites and Content
The Site may contain links to third-party websites or content. We are not responsible for any third-party websites accessed through the Site or for their accuracy, content, or policies.
13. Services Management
We reserve the right to monitor the Site for violations of these Terms and to take legal action if necessary. We also reserve the right to manage the Site to protect our rights and property.
14. Privacy Policy
Please review our Privacy Policy, which governs your use of the Site and explains how we collect, use, and share your personal data.
15. Term and Termination
These Terms remain in effect as long as you use the Site. We may suspend or terminate your access at any time, without notice, for violating these Terms.
16. Modifications and Interruptions
We reserve the right to change, modify, or remove content at any time. We cannot guarantee the Site will be available at all times and may experience interruptions.
17. Governing Law
These Terms shall be governed by and defined under the laws of [Insert State/Country]. You agree to submit to the jurisdiction of courts located in [Insert Location].
18. Dispute Resolution
Disputes will first attempt resolution through informal negotiation. If unresolved, disputes will be submitted to binding arbitration or handled in the courts of [Insert Location].
19. Corrections
The Site may contain errors, including inaccuracies or omissions. We reserve the right to correct these errors at any time without prior notice.
20. Disclaimer
The Site is provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
21. Limitations of Liability
We will not be liable for damages of any kind arising from your use of the Site, including indirect, incidental, punitive, or consequential damages.
22. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the Site.
23. User Data
We may maintain certain data you transmit to the Site for business purposes. You are responsible for all data you transmit and for all activity under your account.
24. Electronic Communications, Transactions, and Signatures
You consent to receive communications electronically. You agree that electronic communications, including agreements, notices, and disclosures, satisfy any legal requirement for written communication.
25. California Users and Residents
If any complaint with us is not resolved, California residents may contact the Consumer Protection Division of the California Department of Consumer Affairs.
26. Miscellaneous
These Terms constitute the entire agreement between you and us. If any provision is found unlawful or unenforceable, the remaining provisions remain valid.
27. Contact Us
If you have questions about these Terms, please contact us at:
Earth & Willow
Email: customercare@earthandwillow.com
Address: 1329 E Main St Louisville, KY 40206